Medicare-friendly DME support • Chicago office • Nationwide-style shipping workflow

Medical equipment requests made clear, organized, and patient-friendly.

MO Med Supply helps patients and providers navigate DME requests for diabetes supplies, orthopedic braces, mobility products, and documentation-driven fulfillment.

CGM

Workflow ready

Braces

Workflow ready

Mobility

Workflow ready

Billing

Workflow ready

Fast Start

What do you need help with?

Privacy note: public forms should not be used for Medicare ID numbers, full medical records, or emergency requests. Our team will route sensitive documents through secure fax or a secure upload process.

Patients

Clear intake and follow-up

Providers

Referral and order support

Documentation

Checklist-first process

Shipping

Coordinated fulfillment

Product pathways

A DME site that explains the request before the phone rings.

Each category now includes a visual preview so patients and providers can quickly understand the type of products being requested.

Built-in workflows

Three clear paths for the people who use the site.

Instead of one generic contact form, the site routes patients, providers, and practice billing inquiries through separate workflows.

Patient equipment request workflow

A simple, friendly intake path that explains what happens before any insurance-covered DME item is shipped.

  1. 1

    Submit a basic request

  2. 2

    We verify product pathway and contact preferences

  3. 3

    Provider order and required documentation are collected

  4. 4

    Coverage or cash-pay options are reviewed

  5. 5

    Approved items are shipped with follow-up support

For patients

Start a medical equipment request.

Use this form for general intake only. A team member will contact you before sensitive documentation is collected.

Common next-step documents

  • • Provider order or prescription when required.
  • • Recent chart notes supporting medical necessity when insurance requires it.
  • • Insurance information through a secure channel, not the public form.
  • • Shipping confirmation and product education after approval.

Do not include Medicare ID numbers, Social Security numbers, diagnosis details, or full medical records in this form.

Prefer phone? Call 314-440-1304

For providers

Refer patients without guessing what to send.

Request a referral packet, ask for product-specific documentation guidance, or coordinate a DME order workflow.

Secure fax

314-200-9906

Phone

314-440-1304

Email

momedsupplies@gmail.com

Office

6160 N Cicero Ave, Ste 308, Chicago, IL 60646

Do not place patient names, DOBs, Medicare IDs, or chart notes in this public form. Use secure fax or a secure referral channel for PHI.

Email the team

Provider billing services

Operational support for busy practices.

Present billing support as a separate practice-service workflow instead of mixing it into patient DME fulfillment.

Eligibility checks

Structured admin support with documented status updates.

Prior authorization tracking

Structured admin support with documented status updates.

Claim status follow-up

Structured admin support with documented status updates.

Denial packet organization

Structured admin support with documented status updates.

Call 314-440-1304

Pay my bill

Simple billing help without confusion.

Patients can pay through a secure Stripe-hosted payment page. MO Med Supply does not collect card details directly on this website.

Payment workflow to connect next

  1. 1. Click the Stripe payment button.
  2. 2. Enter invoice or account details on the Stripe-hosted page if your Stripe link is configured with that field.
  3. 3. Complete payment directly through Stripe.
  4. 4. Send billing questions to momedsupplies@gmail.com or call 314-440-1304.

Set NEXT_PUBLIC_STRIPE_PAYMENT_LINK in Vercel to your real Stripe Payment Link before going live.

FAQ

Answers before intake.

These reduce low-quality calls and make the business look organized before a patient or provider contacts you.

Can I request CGM supplies online?+

Yes. Start with the patient request form. For privacy, do not submit Medicare ID numbers, full medical records, or sensitive medical details through the public form. We will provide the proper secure next step.

Do I need a doctor order?+

Most insurance-covered DME items require a valid provider order and supporting documentation. We help identify what is missing before fulfillment.

Do you accept Medicare?+

MO Med Supply works with Medicare patients and also offers cash or credit payment options. Network and coverage rules can vary by product and plan.

Can providers refer patients?+

Yes. Providers can request a referral packet, send orders by secure fax, or ask our team to review what documentation is needed.

Contact

Get routed to the right workflow.

Phone: 314-440-1304

Secure fax: 314-200-9906

Email: momedsupplies@gmail.com

Office: 6160 N Cicero Ave, Ste 308, Chicago, IL 60646

Email directly